Whipped Cream Difficulties

And Bluehost is as useless as teats on a boar hog, as we like to say here in Texas.

Edited to add: according to Bluehost, they have no way to transfer calls internally.

Edited to add 2: I am super, super unhappy with Bluehost and their support right now. As much of a pain as it is likely to be, I am giving serious and urgent thought to exporting everything and finding new hosting.

Edited to add 3: Among other responses from support, they can’t update my PHP instance because “my content is outdated”. (Do they mean my WordPress version? It’s at 6.8.2. Which I resent because they forced this upgrade on me. I had been avoiding upgrades, even though it is a security issue, because I didn’t want to use the farking WordPress block editor, which I hate with the fire of a thousand suns. So when they forced the upgrade on me, first thing I did was install a plugin to disable the block editor.)

Edited to add 4: the specific problem is that I can’t upload normal JPEG files, the largest of which is about 5.4 MB. WordPress just hangs during the upload process, or returns an error saying the server can’t handle a file of that size. Hasn’t been a problem in the past. Two and half hours in chat with a Bluehost support person, and no resolution. Their attitude is that for “large” files, I should:

• Log into my control panel.
• Upload the files using the “file manager”.
• Go back to WordPress.
• Manually sync my media library with the files I just uploaded.

Instead of, you know, pressing the “add media” button in WordPress, selecting the file I want to upload, and letting WordPress do the work.

Screenshot

This, on the other hand, uploaded just fine.

This entry was posted on Sunday, July 20th, 2025 at 4:34 pm and is filed under Admin, Rage. You can follow any responses to this entry through the RSS 2.0 feed. Both comments and pings are currently closed.